Service Agreement

Parties:

For Range (hereinafter "Provider")

and

Service Recipient (hereinafter "Client")

This agreement establishes the relationship between the parties regarding the provision of services, defining obligations, responsibilities, confidentiality, dispute resolution, and compliance with the legislation of Georgia.

1. Subject of the Agreement

1.1. The parties agree that the Provider shall provide the Client with services, including web hosting, creation of DNS records, 24-hour web/mail hosting, allocation of disk space (virtual or physical server according to the technical parameters specified during registration), continuous monitoring and security of services.

1.2. Guaranteed uptime: 90.5%.

2. Obligations of the Parties

2.1. Provider shall:

• Continuously monitor servers and ensure their security;
• Create website backups every 3–10 days and restore in case of damage;
• Advise the Client to store copies on CD/DVD or other media, as 100% guarantee of file integrity is not provided;
• Not be responsible for loss of files uploaded by the Client to the server.

2.2. Client shall:

• Pay for services according to invoices (clauses 3.1–3.2);
• Not upload or distribute illegal, threatening, offensive content; content violating copyrights; content promoting racial, religious, gender, or social discrimination; content harming minors or violating minority rights; content containing viruses, spam, or any unlawful software;
• Make timely payments; failure to pay allows the Provider to suspend service within 5 business days and delete all Client data after 15 business days.

3. Payment Terms

3.1. Service fees are determined in Georgian Lari according to official website prices and may be adjusted according to exchange rates.

3.2. The Client undertakes to pay invoices promptly, either one-time or recurring, according to the billing system.

4. Limitation of Liability

4.1. Parties are exempt from liability for partial or total failure to perform obligations due to force majeure, including military actions, natural disasters, fire, diversion, blockade, electricity crises, legislative changes, or other circumstances preventing the fulfillment of obligations.

4.2. After force majeure circumstances cease, the parties must fulfill all pending obligations.

5. Confidentiality

5.1. The Provider shall protect the confidentiality of all materials placed by the Client on the server and shall not disclose them to third parties.

6. Dispute Resolution

6.1. All disputes shall be resolved through negotiation.

6.2. If negotiation fails, the parties may submit disputes to the courts of Georgia according to Georgian legislation.

7. Term and Termination

7.1. The agreement remains in effect until mutually terminated.

7.2. Either party may unilaterally terminate the agreement if the other party fails to fulfill obligations.

8. Legal Basis

8.1. This agreement is governed by the Civil Code of Georgia and other relevant Georgian legislation regulating service agreements.